As a Consultancy, we earn money by charging our clients for the services we provide. The invoice cannot be created unless everyone on a project submits their timesheet. The invoice takes weeks to process adding a strain on the company finances. This whole process is jammed even if a single consultant misses submitting his timesheet.
Sadly, that conversation ended there hoping that one of us will get back with a concrete idea. But luckily we were not the only one brainstorming on this. Today I received an email that takes a new approach to tackle this issue. Here is the communication flyer of the approach -
This is such a brilliant idea. Few of the observations are -
- Disciplinary approach doesn't work out in all scenarios. As an employee you are expected to submit timesheet on time, but I haven't seen it being effective.
- I know other organizations where these activities are tracked and matters at time of annual review. I think this sort of approach based on fear demotivates employees in long run. Dan Pink talks against this approach in his book Drive -
Carrots & Sticks are so last Century. Drive says for 21st century work, we need to upgrade to autonomy, mastery and purpose.
- An added monetary reward to all employees for submitting timesheet is going to be too costly.
- An individual award to someone who has been very punctual about timesheet would create competition as well as won't have mass effect. Majority would loose motivation since reward is only for a handful of people.
- This approach rather than making filling timesheet an individual activity, it makes it a group activity.
- Also it adds a purpose to the whole activity. A fund for doing social good would appeal to more individuals than a fund for employee outings.
- Some people are more enthusiastic about the reward for social good. They will be able to champion the cause in their local group/project.
- In the end, if this actually makes people more disciplined about submitting timesheet, there are manifold savings, a part of which management would be more than happy to share.